The Volo NXT Team

Four diverse professionals stand together, smiling against a light wall, showcasing teamwork and friendly collaboration.

Leadership Backed by Deep Operating Expertise

Volo NXT is led by founders and executives with more than 100 years of combined experience across global outsourcing, business transformation, finance, banking operations, and governance. Together, they have built and led multinational delivery organizations across North America, Latin America, Europe, Africa, Asia, India, and the Philippines. Most of them have held CXO roles in public/private companies in the US and India. They are experts in helping clients make smarter outsourcing decisions with speed, confidence, and control.

CEO

Bryce Hayes CEO

Bryce has over 30 years of experience leading global contact center and BPO operations across North America, Latin America, Europe, Africa, and Asia. He has held senior leadership roles at organizations including HGS and Telarus, helping enterprises modernize customer operations, optimize delivery models, and drive measurable business outcomes.

founder

Kathy Hamburger Founder

Kathy Hamburger is a global executive and former CEO, President, and COO with a track record of scaling and exiting multinational BPO companies. She has led complex transformations, earned board roles, and driven growth through acquisition strategies. She has extensive expertise in global operations especially in India and the Philippines.

3

Partha De Sarkar Founder

Partha has over 36+ years of experience in scaling businesses, banking and consulting across Americas, Europe, Asia, Australia and Africa. He has led more than a dozen successful M&A and Divestiture deals. He was the former CEO/MD of HGS (BSE/NSE: HGSL) for 19 years. He was also the past Chairman of the NASSCOM BPO Council in India.

4

Srinivas Palakodeti Founder

Pala is a Finance and Governance leader with 36+ years of experience, across investment banking, financial services, media & entertainment, telecom and BPM. Served as Global CFO at Hinduja Global Solutions Ltd (HGS), a publicly listed company for 15 yrs 

5

Samya Ahmed Founder

Samya is a senior banking operations executive and ICF PCC-certified executive coach with more than 25 years of experience. She has leadership experience across Bank of America, ABN AMRO, and HSBC leading global operations, risk, and strategic transformation initiatives. She coaches and mentors senior leaders on performance, transition, and change.